The word “Our Practice” below refers to our medical practice. Using our website means you understand, agree and accept all the following terms and conditions.
Table of Contents
Privacy Policy
Privacy Policy for Our Practice
We follow a very strict privacy policy in compliance with HIPAA and other healthcare privacy regulations. We don’t sell information. When you fill out any of our forms on our website, you are asking for additional information about our services. We use your contact information to contact you to answer your questions and to follow up with your inquiries. We also use your mailing addresses and your email to send the information you requested and follow up with you. We may use software and tracking programs to better learn about our visitors and their needs.
IMPORTANT NOTICE REGARDING CONTACT FORMS
Do not include any protected health information (PHI), medical details, or confidential patient information in any contact forms on this website. Our contact forms are for general inquiries only. For medical questions or to discuss your health information, please call our office directly or use our secure patient portal if available.
Removal of Information
At any time, you can request (by written notice) to be removed from our marketing database. We will respect your request promptly.
Secure Storage
Your contact information is stored in a secure database and is protected by firewalls and sophisticated anti-hacking software. All patient health information is stored in HIPAA-compliant systems separate from our website.
Working with Google and Third-Party Services
On occasion, we may use Google marketing technology to promote our services. To see a complete explanation, visit Google’s marketing program information. As you will see, there is no identifiable health information kept by us about the visitors that we can or will use.
Google may randomly show ads to our previous website visitors across its network. You can opt-out of this program from Google by visiting the Ads Preferences Manager. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
Our Practice may collect data through Google and Facebook tools and scripts about your activities that does not personally or directly identify you when you visit our website. This information may include the content you view, the date and time that you view this content, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements. We collect information about where you saw the ads we serve you and what ads you clicked on.
We use Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understand the behavior of our website visitors and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences.
You may opt-out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
When you submit information through our contact forms, we collect your name, email address, phone number, and any message you provide. This information is used solely to respond to your inquiry and is not shared with third parties except as necessary to provide our services. Please do not include any protected health information, medical details, or confidential patient information in contact forms. For medical questions, please call our office directly.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience. Google Analytics collects anonymous information such as pages visited, time spent on site, and general geographic location. No personal health information is collected through analytics.
Who We Share Your Data With
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this privacy policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our patients, as long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Contact form submissions are retained for a period of two years for patient service purposes, after which they are securely deleted.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service. Contact form submissions may be processed through third-party email services for delivery purposes.
How We Protect Your Data
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. All data is transmitted using SSL encryption and stored on secure servers with restricted access.
What Data Breach Procedures We Have in Place
In the event of a data breach involving personal information, we will notify affected individuals within 72 hours of discovery and take immediate steps to secure the compromised data and prevent further unauthorized access.
What Third Parties We Receive Data From
We may receive data from third-party services such as Google Analytics, social media platforms, and email marketing services, but only anonymous or aggregated data that does not identify individual users.
What Automated Decision Making and/or Profiling We Do with User Data
We do not engage in automated decision making or profiling based on user data that would have legal or significant effects on individuals.
Questions About Our Privacy Policy
If you have any questions about our privacy policy, please don’t hesitate to contact us.
Terms of Use
Terms of Use for Our Practice
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE AND/OR OUR SERVICES.
By using our service, our website, and websites we have created, you agree and consent to follow our Terms of Use and Service. If you do not agree to all of these Terms and Conditions of Use and Service, you should not use our service or website! As a visitor or patient, you are required to agree with these terms in order to use our website and services. Our Practice may change and update these Terms and Conditions at any time. Your continued usage of our websites and other services will mean you accept those changes.
Definition of Patient/Visitor: A patient is any person who has received medical services from Our Practice. A visitor is any person viewing any website that is designed and created by Our Practice.
1. Medical Information Disclaimer
Our Practice websites do not provide medical advice. The contents of Our Practice websites such as text, graphics, images, videos, information obtained from Our Practice licensors and other material contained on Our Practice websites (“Content”) are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Visitors and users must always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the websites! If a user or visitor thinks he/she may have a medical emergency, he/she must call their doctor or 911 immediately. Our Practice websites do not recommend or endorse any specific tests, healthcare professionals, products, procedures, opinions, or other information that may be mentioned on the websites. Reliance on any information provided by Our Practice employees, links on the site, or others appearing on the websites at the invitation of Our Practice, or other visitors to Our Practice websites is solely at your own risk.
2. Children’s Privacy
We are committed to protecting the privacy of children. You should be aware that Our Practice websites are not intended or designed to attract children under the age of 13. Any medical information regarding minors should only be accessed by parents, legal guardians, or authorized healthcare providers.
3. Use of Content
Our Practice authorizes you to view a single copy of the material on Our Practice websites solely for your personal, non-commercial use. Content and/or images on the websites designed by Our Practice are protected by copyright laws. Any special rules for the use of certain software and other items accessible on Our Practice websites are incorporated into these Terms and Conditions and our other legal notices. The Content is protected by copyright under both United States and foreign laws.
Title to the Content remains with Our Practice or its licensors. Any use of the Content not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Content and features are subject to change or termination without notice in the editorial discretion of Our Practice. All rights not expressly granted herein are reserved to Our Practice and its licensors.
4. Liability of Our Practice and Its Licensors
The use of Our Practice websites and the Content is at your own risk. When using Our Practice websites, information will be transmitted over a medium that may be beyond the control and jurisdiction of Our Practice. Accordingly, Our Practice assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with the use of Our Practice websites. Our Practice websites and the content are provided on an “as is” basis.
Our Practice, its licensors, and its suppliers, to the fullest extent permitted by law, disclaim all warranties, either expressed or implied, statutory or otherwise, including, but not limited to, the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for particular purpose.
5. User Submissions
You agree that you will not upload or transmit any communications or content that infringe or violate any rights of any party. By submitting communications or content to our websites, you agree that such submission is non-confidential for all purposes. DO NOT submit any protected health information or confidential medical details through website forms or comments.
6. Right to Refuse Service/Cancellation Policy
Our Practice reserves the right to refuse to provide services to any individual at its sole discretion, in accordance with applicable medical and legal guidelines.
7. Passwords and Account Security
If Our Practice provides you with password-protected areas, you are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your passwords or accounts. It is your sole responsibility to control the dissemination and use of activation codes and passwords and to promptly inform Our Practice of any need to deactivate a password.
8. Links to Other Sites
Our Practice may provide links to third-party websites. Our Practice does not recommend and does not endorse the content on any third-party websites. Our Practice is not responsible for the content of linked third-party sites and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites.
9. Material Submitted by Patients
If Our Practice offers any services that allow patients to submit material, it is the responsibility of the patient to ensure that any material submitted complies with all local, state and federal laws including HIPAA regulations. Our Practice reserves the right to remove any material that violates these terms or applicable laws.
10. Indemnity
You agree to defend, indemnify, and hold Our Practice, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.
11. Jurisdiction
You expressly agree that exclusive jurisdiction for any dispute with Our Practice, or in any way relating to your use of Our Practice websites, resides in the courts of the appropriate jurisdiction where Our Practice is located. These Terms and Conditions are governed by the internal substantive laws of the applicable state, without respect to its conflict of laws principles.
12. Complete Agreement
These Terms and Conditions constitute the entire agreement between you and Our Practice with respect to the use of Our Practice websites and Content. Thank you for your cooperation. We hope you find Our Practice websites helpful and convenient to use!
Web Accessibility Statement
Web Accessibility Statement for Our Practice
Our Practice is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Measures to Support Accessibility
Our Practice takes the following measures to ensure accessibility:
- Include accessibility as part of our mission statement
- Include accessibility throughout our internal policies
- Provide continual accessibility training for our staff
- Assign clear accessibility targets and responsibilities
- Employ formal accessibility quality assurance methods
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our Practice website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of Our Practice website. Please let us know if you encounter accessibility barriers:
- Phone: 888.433.8338
- Email: info@ourdomain.com
- Visitor Address: See in Contact Us Page
We try to respond to feedback within 2 business days.
Technical Specifications
Accessibility of Our Practice website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Disclaimer
Disclaimer for Our Practice
The information provided by Our Practice on this website is at no charge to users of the World Wide Web, subject to the express condition that these users agree to be bound by the terms and conditions set forth in this disclaimer. Our Practice reserves the right to change these disclaimers at any time, and you agree to abide by the most recent version of the disclaimer each time you view and use the website. Whether you are a patient of Our Practice or a visitor to its websites, DO NOT use the websites if you do not agree with all of the following terms and conditions.
1. General Information Only
You acknowledge that the information on the websites is provided ‘as is’ for general information only. It is not intended to provide medical advice, and should not be relied upon as a substitute for consultations with qualified healthcare professionals who are familiar with your individual medical condition and history. The information on this website is not intended to diagnose, treat, cure or prevent any disease or medical condition. No warranties of any kind are given regarding use of the website, including, but not limited to, any warranty of accuracy, completeness, currency, reliability, merchantability or fitness for a particular purpose, or any warranty that these pages, or the computer server which makes them available, are free of viruses or other harmful elements, and such warranties are expressly disclaimed.
2. Hold Harmless Agreement
You agree that you will hold harmless Our Practice and its shareholders, officers, directors, employees and healthcare providers from all claims arising out of or related to your access or use of, or your inability to access or use, the website or the information contained in the website or other websites to which it is linked. In no event will Our Practice or any of the information contributors to the website be liable to you or anyone else for any decision made or action taken by you in reliance on such information or for any consequential, special or similar damages, even if Our Practice has been advised of the possibility of such damages.
3. Patient-Generated Content
You acknowledge that the opinions and recommendations contained in this website are not necessarily those of Our Practice nor are they endorsed by Our Practice. Some patients of Our Practice may have access to create their own material on their sections of the website. The material created by patients remains their responsibility and Our Practice does not accept liability and responsibility related to said material, provided it complies with HIPAA and other applicable healthcare regulations.
4. External Links
Our Practice may provide links on the website to other websites which are not under the control of Our Practice. These links are provided for convenience or reference only and are not intended as an endorsement by Our Practice of the organization or individual operating the website or a warranty of any type regarding the website or the information on the website.
5. Hypertext Links
Upon request, you may provide hypertext links to this website on another website upon receipt of written consent from Our Practice, provided that the link meets our guidelines and does not create any false appearance of association or sponsorship.
6. Copyright and Intellectual Property
The works of authorship contained in the website, including but not limited to all design, text, and images, are owned or licensed by Our Practice and may not be copied, reproduced, transmitted, displayed, performed, distributed, rented, sub-licensed, altered, stored by subsequent use or otherwise used in whole or in part in any manner without Our Practice’s prior written consent, except that the user may make such temporary copies in a single computer’s RAM and hard drive as is necessary to browse the website, and that the user may produce one permanent printout of each page of the website (unmodified in form, with a copy of this Disclaimer attached) to be used by the user for personal and non-commercial uses which do not harm the reputation of Our Practice.
7. Jurisdiction and Governing Law
This website may be accessed from various locations around the world. Because each of these places has laws that may differ from those of the location where Our Practice is based, by accessing this website you agree that the statutes and laws of the state where Our Practice is located will apply to all matters arising from or relating to the use of this website. You also agree and hereby submit to the exclusive legal jurisdiction and venues of the courts in the appropriate jurisdiction.
8. Medical Emergency Disclaimer
IMPORTANT: If you are experiencing a medical emergency, do not use this website. Call 911 or go to your nearest emergency room immediately.
This website and any communication through it should never be used for emergency medical needs. If you think you may have a medical emergency, call your healthcare provider or 911 immediately.
9. HIPAA and Privacy Compliance
Our Practice has made every reasonable effort to ensure this website complies with HIPAA and other applicable healthcare privacy regulations. We continue to be open to recommendations to further meet the needs of all patients and visitors. All services, promotions and information available on this website are readily available over the telephone by calling our office directly. Our Practice disclaims any responsibility for websites owned by third parties that are linked to Our Practice’s website by virtue of the fact Our Practice doesn’t own, manage or control third party websites.